L'OCCITANE Club Terms & Conditions

General

* L'OCCITANE membership is solely valid at all L'OCCITANE boutiques located in Singapore (except DFS and departmental stores).
* The company reserves the right to alter the terms & conditions without prior notice and make the final decision in the event of any dispute.
* The company is entitled, at any time in its absolute discretion, without providing any reason or notice, to withdraw or terminate this programme.
* The membership, reward points and privileges are not available to online customers (for now).

Membership
* To qualify as a L'OCCITANE Club member, simply purchase a minimum of S$180 worth of L'OCCITANE products in a single receipt at L'OCCITANE boutiques.         
* Membership application is valid only on the day of transaction at the same boutique.
* The L'OCCITANE membership is lifetime and is for points accumulation. The related benefits given to members are according to our latest rewards programme.
* Membership and its related privileges are non-transferable and may only be used by the Club Member for purposes outlined in the programme.
* Each member is entitled to only one L'OCCITANE membership.
* Members are responsible to notify L’OCCITANE Singapore Pte Ltd of any changes in name and/or address. Proof of changes to personal information is required.


Accumulation of Points
* Every S$20 spent at L'OCCITANE earns you 1 point.
          * * Points will not be granted to purchase amount settled by L'OCCITANE Gift Certificates / Vouchers / Coupons.
* Members must present their Identification card at the time of purchase to accumulate points; points will not be awarded after the transaction is closed.
* Points are accumulated solely for offsetting of purchases and are strictly non-transferable.
* All accumulated points are valid until 31 March of every year.
* Points not redeemed cannot be carried forward and will automatically be forfeited.
 


Points Redemption
* Present your Identification card during redemption.
* Once the transaction of points redemption has been made, it may not be cancelled and points deducted will not be reversed.
 


Offsetting of Purchases
* Offsetting of purchases is valid at all L'OCCITANE boutiques located in Singapore (except Takashimaya Dept Store and DFS).
* It cannot be used in conjuction with other promotional offers and is not entitled for promotional free gift.
* It is valid for one transaction only and must be requested before payment.
* It is not redeemable for cash or points; no change will be tendered.