1. My L’Occitane membership program is available at all L’Occitane Singapore boutiques and official online store, except for DFS and Airport stores.
2. Every customer can only sign up for one membership card, which will be identified by unique mobile phone number.
3. Membership card and privileges are non-transferrable.
4. Membership program runs by a 12-month cycle from 1 Apr of a year to 31 Mar of the following year.
5. Simply spend a minimum of S$100 nett in a single receipt at any of our boutiques island-wide and/or official online store to qualify for Club membership
6. Simply spend S$800 nett in one or more receipt(s) at any of our boutiques island-wide and/or official online store within one calendar year starting 1 Apr, to qualify to be upgraded to Gold membership in the next calendar year starting 1 Apr.
7. Simply spend S$800 nett in one or more receipt(s) at any of our boutiques island-wide and/or official online within 12-month period before Gold member status expiry to have status renewed in next calendar year starting 1 Apr. Members who do not achieve required spend will be renewed as Club member status instead.
8. For spend on Singapore official online store to be taken into consideration in the accumulated points or spend for upgrade, purchases need to be done on online account linked to membership, which uses email address as the unique identifier.
9. Welcome voucher will be sent via SMS after membership confirmation, and can only be used during your next store visit with a required minimum nett spend, at all L’Occitane Singapore boutiques except Singapore official online store and non-participating stores as outlined in clause 1. Not applicable for use in conjunction with member’s birthday discount.
10. Birthday discount is only applicable for use on regular priced items for a one-time purchase during member’s birthday month, at all L’Occitane Singapore boutiques, except Singapore official online store and non-participating stores as outlined in clause 1. Not applicable for use in conjunction with Welcome Voucher and Event discounts, including Double Bonus Points program.
11. Birthday discount will only be extended if member’s DOB is updated in member’s profile before birthday month.
12. Points accumulated will be valid for use until 31 March in the same year or following year, whichever is nearer to date. Points can only be redeemed at L’Occitane Singapore boutiques, except Singapore official online store and non-participating stores as outlined in clause 1.
13. Opt-in for SMS communications is required in order to receive your membership privileges.
14. L’OCCITANE Singapore reserves the final right to alter the terms & conditions without prior notice. In the event of any dispute, the decision of L’OCCITANE Singapore Pte Ltd shall remain final.