Loyalty Programme




 

What are the key privileges that I will enjoy if I join membership?

Effective from 1 October 2017, members of L'OCCITANE & MOI Club will enjoy the following privileges:
  • A surprise welcome gift and welcome voucher that you can use on your next purchase
  • 10% off one-time spend during your birthday month*
  • Collect points with every purchase to redeem for regular priced products
  • Get sneak previews of some of our newest launches
  • Enjoy special member promotions at our store events
  • Receive special invites to our roadshows, workshops and more! 
*Birthday Privilege is only applicable for one time use during the birthday month. There is no minimum or maximum spend required. It is only valid for usage on all regular-priced items. It is not applicable for use in conjunction with other promotions/ direct discount/ packed sets/ PWP or other vouchers.
  

How long will this membership last?

  • This is a lifetime membership
 

Where can I check how many points I have accumulated thus far?

  • You can call the stores, but you will be updated via SMS, once you have accumulated sufficient points to hit the tiers. This will only be applicable however to customers who have subscribed for SMS communications.

How will I be notified about upcoming events and workshops?

  • We will communicate via SMS and Email, for customers who have subscribed to our respective communication channels.
 

What is the accumulation period for L'Occitane points?

  • Accumulation period of points is from 1 April this year till 31 March the following year. All membership points will reset on 1 April.
  • Members who joined L'OCCITANE & MOI Club during November or December will have their points expire on 31 March the following year.
  • For example, Customer A joins on 5 November 2017, accumulated L'OCCITANE & MOI Club points will expire on 31 March 2019.